MS-14 · Partnerships

Partnership Marketing

Least-defined service in the set — not yet scoped at all.

Owner · Reyna BovéeNot Yet ScopedIncluded

Compare every tier

Offering	Growth	Silver	Gold	Platinum	Diamond	VIP
Standard Not Yet Scoped	N/A.	Not available	Not available	Not available	Not available	Not available
Standard Not Yet Scoped	Not available	N/A.	Not available	Not available	Not available	Not available
Standard Not Yet Scoped	Not available	Not available	N/A.	Not available	Not available	Not available
Standard Not Yet Scoped	Not available	Not available	Not available	N/A.	Not available	Not available
Standard Not Yet Scoped	Not available	Not available	Not available	Not available	N/A.	Not available
Standard Not Yet Scoped	Not available	Not available	Not available	Not available	Not available	N/A.

Standard

Not Yet Scoped

Tiers: Growth

Eligibility Requirements

N/A.

Prerequisites / Dependencies

TBD

What Is Included

N/A.

What Is Not Included

TBD

Deliverables

TBD

Frequency / Cadence

TBD

Turnaround Time / SLA

Specific scoping in progress.

Provider Responsibilities

TBD

Moxie Responsibilities

TBD

Reporting / Business Review Expectations

⚠️ Not yet scoped — no defined reporting cadence in source docs.

How Service Is Requested / Activated

Not yet scoped — no submission process defined.

Communication with Provider

Not yet scoped — no contact model defined.

Primary KPIs

TBD

Escalation Path

TBD

Expected Outcome

TBD

Known Capacity Constraints

TBD

Notes / Open Items

Least-defined service in the set — not yet scoped.

Standard

Not Yet Scoped

Tiers: Silver

Eligibility Requirements

N/A.

Prerequisites / Dependencies

TBD

What Is Included

N/A.

What Is Not Included

TBD

Deliverables

TBD

Frequency / Cadence

TBD

Turnaround Time / SLA

Specific scoping in progress.

Provider Responsibilities

TBD

Moxie Responsibilities

TBD

Reporting / Business Review Expectations

⚠️ Not yet scoped — no defined reporting cadence in source docs.

How Service Is Requested / Activated

Not yet scoped — no submission process defined.

Communication with Provider

Not yet scoped — no contact model defined.

Primary KPIs

TBD

Escalation Path

TBD

Expected Outcome

TBD

Known Capacity Constraints

TBD

Notes / Open Items

TBD

Standard

Not Yet Scoped

Tiers: Gold

Eligibility Requirements

N/A.

Prerequisites / Dependencies

TBD

What Is Included

N/A.

What Is Not Included

TBD

Deliverables

TBD

Frequency / Cadence

TBD

Turnaround Time / SLA

Specific scoping in progress.

Provider Responsibilities

TBD

Moxie Responsibilities

TBD

Reporting / Business Review Expectations

⚠️ Not yet scoped — no defined reporting cadence in source docs.

How Service Is Requested / Activated

Not yet scoped — no submission process defined.

Communication with Provider

Not yet scoped — no contact model defined.

Primary KPIs

TBD

Escalation Path

TBD

Expected Outcome

TBD

Known Capacity Constraints

TBD

Notes / Open Items

TBD

Standard

Not Yet Scoped

Tiers: Platinum

Eligibility Requirements

N/A.

Prerequisites / Dependencies

TBD

What Is Included

N/A.

What Is Not Included

TBD

Deliverables

TBD

Frequency / Cadence

TBD

Turnaround Time / SLA

Specific scoping in progress.

Provider Responsibilities

TBD

Moxie Responsibilities

TBD

Reporting / Business Review Expectations

⚠️ Not yet scoped — no defined reporting cadence in source docs.

How Service Is Requested / Activated

Not yet scoped — no submission process defined.

Communication with Provider

Not yet scoped — no contact model defined.

Primary KPIs

TBD

Escalation Path

TBD

Expected Outcome

TBD

Known Capacity Constraints

TBD

Notes / Open Items

TBD

Standard

Not Yet Scoped

Tiers: Diamond

Eligibility Requirements

N/A.

Prerequisites / Dependencies

TBD

What Is Included

N/A.

What Is Not Included

TBD

Deliverables

TBD

Frequency / Cadence

TBD

Turnaround Time / SLA

Specific scoping in progress.

Provider Responsibilities

TBD

Moxie Responsibilities

TBD

Reporting / Business Review Expectations

⚠️ Not yet scoped — no defined reporting cadence in source docs.

How Service Is Requested / Activated

Not yet scoped — no submission process defined.

Communication with Provider

Not yet scoped — no contact model defined.

Primary KPIs

TBD

Escalation Path

TBD

Expected Outcome

TBD

Known Capacity Constraints

TBD

Notes / Open Items

TBD

Standard

Not Yet Scoped

Tiers: VIP

Eligibility Requirements

N/A.

Prerequisites / Dependencies

TBD

What Is Included

N/A.

What Is Not Included

TBD

Deliverables

TBD

Frequency / Cadence

TBD

Turnaround Time / SLA

Specific scoping in progress.

Provider Responsibilities

TBD

Moxie Responsibilities

TBD

Reporting / Business Review Expectations

⚠️ Not yet scoped — no defined reporting cadence in source docs.

How Service Is Requested / Activated

Not yet scoped — no submission process defined.

Communication with Provider

Not yet scoped — no contact model defined.

Primary KPIs

TBD

Escalation Path

TBD

Expected Outcome

TBD

Known Capacity Constraints

TBD

Notes / Open Items

TBD

Service-level details

Primary Objective / Outcome

TBD

Primary Team / Role Responsible

Reyna Bovée

Supporting Teams

TBD

Estimated Effort / Time

TBD

Automation Opportunities

TBD

Primary Workflow / System

TBD

SOP

TBD

Help Desk Article

TBD

Provider-Facing Resource

TBD

Internal Training

TBD

Relevant Forms

TBD